megadice FAQ

Creating a megadice account is quick and straightforward. Visit the megadice platform and click the registration button. You will be asked to provide your full name, date of birth, email address, and a secure password. You must be at least 21 years of age to register, in accordance with Philippine gaming regulations. After submitting your registration, you will receive a verification email — click the link inside to activate your account. Once activated, you can log in and begin the KYC (Know Your Customer) verification process to unlock deposits and withdrawals.

megadice requires all players to complete identity verification before making deposits or withdrawals. Accepted government-issued IDs include: Philippine passport, SSS ID, UMID, driver's license, PhilSys National ID, PRC ID, and Voter's ID. You will also need to submit a selfie holding your ID and, in some cases, a proof of address (such as a utility bill or bank statement dated within the last three months). KYC verification is typically completed within 24 hours. Players in Manila, Cebu, Davao, Quezon City, and Makati can expect the same processing time.

Go to the megadice Login page and click "Forgot Password." Enter the email address associated with your megadice account and we will send you a password reset link. The link is valid for 30 minutes. If you do not receive the email within a few minutes, please check your spam or junk folder. If you still cannot access your account, contact our 24/7 support team via live chat and we will assist you with identity verification and account recovery.

No. megadice strictly enforces a one-account-per-player policy. Creating multiple accounts — whether under the same name, different names, or using different email addresses — is a violation of the megadice Terms & Conditions and may result in all associated accounts being permanently suspended and balances forfeited. If you believe a duplicate account was created in error, please contact our support team immediately to resolve the issue.

megadice supports a wide range of Philippine payment methods for both deposits and withdrawals. These include GCash, PayMaya, BPI (Bank of the Philippine Islands), BDO (Banco de Oro), Metrobank, and UnionBank. All transactions are processed in Philippine Peso (PHP). We are continuously working to add more local payment options to make banking at megadice as convenient as possible for Filipino players.

Deposits via GCash and PayMaya are typically credited to your megadice account instantly or within a few minutes. Bank transfers via BPI, BDO, Metrobank, or UnionBank may take between 15 minutes and 2 hours depending on your bank's processing times. If your deposit has not appeared after 2 hours, please contact our support team with your transaction reference number and we will investigate promptly.

To withdraw from megadice, log in to your account and navigate to the Cashier or Withdrawal section. Select your preferred withdrawal method (GCash, PayMaya, or bank transfer), enter the amount you wish to withdraw, and confirm the request. Withdrawals are processed within 24 hours for verified accounts. GCash and PayMaya withdrawals are typically the fastest. Please note that your KYC verification must be complete before any withdrawal can be processed, and the withdrawal method must match the deposit method used.

Yes. megadice has minimum and maximum deposit limits that vary by payment method. As a general guide, the minimum deposit is ₱100 for GCash and PayMaya. Bank transfer minimums may be higher depending on the bank. Maximum deposit limits are set per transaction and per day to support responsible gaming. You can view the specific limits for each payment method in the Cashier section of your megadice account. If you need to adjust your limits, please contact our support team.

megadice offers a wide variety of games for Filipino players. Our game library includes slots from top providers, live dealer casino games (baccarat, roulette, blackjack), bingo, Caishen Fishing, Pearls of Bingo, sports betting (PBA, NBA, UFC, boxing), and sabong. New games are added regularly. Visit the megadice Casino lobby to browse the full game selection.

Yes. All games on the megadice platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes on every spin, hand, or draw. Our game providers are audited by independent testing laboratories. Live dealer games are streamed in real time from professional studios, ensuring full transparency. megadice is committed to providing a fair gaming environment for every Filipino player.

Absolutely. The megadice platform is fully optimized for mobile play. You can access all games directly from your smartphone or tablet browser — no app download required. The mobile experience is smooth and responsive, whether you are using Android or iOS. Simply visit the megadice site on your mobile browser, log in to your account, and start playing. A dedicated mobile app may be available — check the megadice platform for the latest download options.

megadice offers a welcome bonus for new Filipino players upon their first deposit. The bonus amount and terms are updated regularly — visit the Promotions section of the megadice platform after logging in to see the current welcome offer. All bonuses are subject to wagering requirements, which must be met before any bonus-derived winnings can be withdrawn. Read the full bonus terms carefully before claiming any offer.

A wagering requirement (also called a playthrough requirement) means you must bet a certain multiple of your bonus amount before you can withdraw any winnings derived from that bonus. For example, a 20x wagering requirement on a ₱500 bonus means you need to place a total of ₱10,000 in bets before the bonus funds convert to withdrawable cash. Different games may contribute different percentages toward meeting the wagering requirement — slots typically contribute 100%, while table games may contribute less. Always check the specific terms for each promotion on megadice.

megadice uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your personal information and financial details are stored securely and are never shared with unauthorized third parties. We comply with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act 10173). For full details on how we handle your data, please review our Privacy Policy.

Yes. megadice strongly recommends enabling two-factor authentication (2FA) on your account for an extra layer of security. With 2FA enabled, you will need to enter a one-time code sent to your registered mobile number or email address each time you log in. To enable 2FA, go to your account Security Settings after logging in. If you suspect unauthorized access to your megadice account, change your password immediately and contact our support team.

The minimum age to register and play at megadice is 21 years old, in line with Philippine gaming regulations. All players are required to complete KYC identity verification to confirm their age before any real-money activity is permitted. Any account found to belong to a player under 21 will be immediately suspended and all balances forfeited. megadice takes underage gambling prevention very seriously and enforces this policy strictly across all regions of the Philippines.

If you feel that gambling is negatively affecting your life, you can self-exclude from megadice at any time. Log in to your account, go to the Responsible Gaming section in your account settings, and select "Self-Exclusion." You can choose a minimum exclusion period of 6 months or opt for permanent exclusion. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period. You can also contact our 24/7 support team to request self-exclusion directly. For more information, visit our Responsible Gaming page.

Yes. megadice provides several responsible gaming tools to help you stay in control of your spending. You can set daily, weekly, or monthly deposit limits, loss limits, and session time reminders directly from your account settings. Reducing a limit takes effect immediately; increasing a limit requires a 24-hour cooling-off period to prevent impulsive decisions. These tools are free and available to all megadice players. We encourage every player to use them as part of a healthy gaming routine.